Terms & Conditions

Workshops T & C

Refunds & Exchanges:
I do not offer a refund or exchange for any of my workshops. This is due to the logistics involved in planning and preparing for workshops, which involves purchasing materials, hiring venues and sometimes airfares & / or accommodation. 

Someone else come along in your place, if you can't make it; please let me know the name change and any dietary changes as soon as possible. 

Please do contact me if you need to discuss this. If I have a waiting list, I may be able to find someone to fill your spot. In this instance I am happy to offer a refund or exchange; but only once the spot if filled by someone else. 

Cancellation of workshops:
In the situation that a workshop doesn't meet it's minimum booking requirement, I will need to cancel or postpone the workshop. In this instance you will receive a full refund or exchange to another workshop. 
I suggest you purchase travel insurance if necessary.

 

Online ecourse T & C

Refunds & Exchanges:
I do not generally offer a refund for my online courses. I am happy to exchange for a different course if the one you signed up for isn't quite what you wanted. 

Please email me and we can chat about what course might be better for you. I have hands-on making things courses as well as courses aimed to encourage you in a creative life, and self-growth in a creative artistic manner. 

I thank you for your understanding in this. 

If you wish to discuss any of my courses or workshops prior to booking, please do contact me at petalplum@gmail.com and I can let you know if the course is what you're looking for.